U.S. BEACHWAVER RETURN POLICY <\/strong><\/p>\n\n\n\n *For Return of International<\/em> orders<\/em>, please see additional terms below. <\/em> <\/strong><\/p>\n\n\n\n To request a return or warranty replacement, please email our Customer Service team (customerservice@beachwaver.com) with the required information below to ensure faster processing.<\/strong><\/p>\n\n\n\n Warranty Requests:<\/strong> Return Requests:<\/strong> Third-Party Purchases:<\/strong> Providing all required details helps us process your request as quickly as possible.<\/p>\n\n\n\n Once received, an agent will send a notification confirming whether your request has been approved. If you have questions, or need to return your product within 30 days of the ship date (some exclusions apply*), please see the links above. Return shipping fees are paid by customer. Shipping fees are never refundable. If you qualified for Free Shipping and your Return brings your order total below the Free Shipping qualifying amount, a $9.99 shipping and handling fee will be deducted from your refund. If you qualified for flat rate shipping, the flat rate amount will be deducted from your refund.<\/p>\n\n\n\n Return shipping fees are not refundable. We are not responsible for returns lost in transit. All returned items must be shipped exactly as they were received, with all accessories and any free gifts with purchase included. We recommend that liquid and aerosol hair care products, if opened, be placed in a sealed plastic bag prior to returning the item. No returns will be processed after 30 days. The 30 days is calculated from the ship date. Upon our receipt of your authorized return, please allow up to ten (10) business days for refund processing.<\/p>\n\n\n\n * EXCLUDED FROM RETURNS<\/strong> <\/p>\n\n\n\n * PROMOTIONAL DISCLAIMER<\/strong> for Beachwaver Co. And B.Bungalow<\/strong> <\/p>\n\n\n\n *Only valid on Beachwaver.com. Must enter promo code at checkout. Cannot be combined with any other promo codes\/offers\/discounts. Offer valid only on in-stock items, no rain checks. Offer not valid on previous purchases. Not valid for cash or credit. Offer subject to change at any time and without notice. Exclusions apply – select items are not eligible for promotion\/discount and will be marked as ineligible or full price on their product page. eGift cards are not eligible for promotion\/discount. Additional fees for tax, duties, VAT, government fees, and\/or shipping may apply. Beachwaver Co. has the right to cancel any orders due to unauthorized use of our website or violation of our Terms of Use. <\/p>\n\n\n\n For electronic tool returns only:<\/strong> Your return will be processed and a 15% handling fee may be deducted from your return. The return\/exchange processing period is approximately 5-10 business days after your return is received. Once received, we will send an email confirming the receipt and processing of your return or exchange request. <\/p>\n\n\n\n Please visit the\u00a0Warranty\u00a0<\/strong>page for more details on warranty coverage.\u00a0<\/p>\n\n\n\n International Return and Cancellation Policy <\/strong><\/p>\n\n\n\n Orders placed on Beachwaver.com and shipped internationally (\u201cInternational Orders\u201d) may be cancelled within 7 days of purchase. <\/p>\n\n\n\n International Orders or personal electronics may be returned within 14 days of delivery if the items remain in their sealed, unopened, original packaging. Once unsealed, items are ineligible for return. <\/p>\n\n\n\n Return shipping fees on returned orders are not covered and must be paid by the consumer. <\/p>\n\n\n\n Duties and shipping fees are not refundable. <\/p>\n\n\n\n Please allow 7-10 days for order processing in all cases. <\/p>\n\n\n\n
To process a warranty claim, please include:<\/p>\n\n\n\n\n
To initiate a return, please provide:<\/p>\n\n\n\n\n
If your item was purchased from a third-party retailer, please provide:<\/p>\n\n\n\n\n
Email response time is 5 business days.<\/p>\n\n\n\n\n